TweetMeme Status

Maintenance

TweetMeme will be down for 30 minutes at 0925 GMT for database maintenance

Short Downtime

We have had to take down the site into holding. Buttons will still be served correctly but the site will unavailable. Should be back up again shortly.

Unplanned outage

Users may have experienced difficulties accesing TweetMeme around 0500 GMT for about 30 minutes. A small subset of tweets may not have been counted in this period.

Maintenance

TweetMeme will be down at 09:00 GMT for some essential maintenance. We will continue serving out buttons, but tweet counts will not increase. Any new stories will just receive a static ‘upgrading’ button.

We hope to be back online within 1 hour

Update: The maintenance was slightly delayed, but everything is now back online

Unscheduled Downtime

We had a short period of unscheduled downtime today, we instantly switched to our holding system that kept our retweet buttons running reliably.

The site is now fully back up and running.

URL processing down time

We had an outage of URL fetching from midnight (GMT) until 10am due to a failure in our alert system informing of us an impending lack of harddrive space. The lack of space caused a cascade of failures in storing the collected data and has meant we have a window of data for which we have no retweet counts. The issue has now been resolved.

We will be reviewing our procedures and putting in place everything we can to make sure this kind of event never happens again.

Site Down for Upgrading

TweetMeme is currently unavailable as we are performing a system upgrade.

This will have an impact on the service we provide, so please read this post carefully before you post any support requests at this time.  Please read on to find out how this will impact you.

User Impact

First of all, all webpages at TweetMeme.com will display a holding page until the upgrade is complete.  The API will also also be down, but will still return a failure message in the requested format. Buttons displayed on websites will exhibit one of a number of behaviours, so please examine these carefully before you ask for support for a broken button.
Button Behaviours

If your URL was known to TweetMeme before the upgrades began, we will still attempt to serve the last known Retweet count on your button. When users click on the Retweet part, they will be directed to Twitter where they can post the Tweet about the story. However, during the period of downtime, button counts *will not* increment as you would usually expect. When we come back online we will try our best to retrieve as many Tweets that were posted while we were offline as possible, however we will miss some of them (we estimate about 10 minutes worth). The button counts will start changing again as we come back online after the upgrades are complete.

If your URL was not know to TweetMeme before the upgrades started, you will see a special TweetMeme button with a spanner icon instead of the usual count. This is expected behaviour and will be displayed until the upgrade is complete and TweetMeme picks up your URL, when it will start displaying Retweet counts as usual.

There may also be some buttons displaying question marks, these will be picked up by TweetMeme and will begin displaying as expected when the upgrades are complete.

We’d like to thank everyone for their patience and understanding while these necessary upgrades are performed, and we hope you enjoy the improved functionality and response speed of the TweetMeme site and button in the future.

To follow our progress we will live tweet updates here: http://blog.tweetmeme.com

Welcome

This is the new status page for TweetMeme - we will announce any status problems, maintenance or anything else todo with the current state of the site.